Privacy Policy

At Fixupgenix (referred to as "we", "our", or "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, shipping and billing addresses, phone number, payment details (processed securely through third-party providers).
Device Information: IP address, browser type, operating system, and referring URLs.
Usage Data: Pages visited, time spent on pages, links clicked, and purchase history.

2. How We Use Your Information

We use your information to:

Fulfill and manage orders
Provide customer support
Improve website performance and functionality
Send updates, promotions, and marketing communications (only if you opt in)
Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to:

Analyze site traffic and user behavior
Improve site functionality and personalization
Remember your preferences and cart contents

You can control or disable cookies through your browser settings.

4. Data Sharing

We do not sell or rent your personal information.
We may share your data with:

Trusted third-party service providers (payment processors, shipping companies, email platforms)
Legal authorities, if required to comply with law enforcement or regulations

5. Data Security

We implement strong security measures to protect your personal information, including SSL encryption, secure payment gateways, and restricted access controls.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of marketing communications
Request information on how your data is used

To exercise these rights, contact us at: support@fixupgenix.com

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@fixupgenix.com
🌐 Website: fixupgenix.com
📍 Address: HEXUU LIMITED
Room 602, 6/F, Kai Yu Commercial Building, 2C Argyle Street, Mong Kok, Kowloon, Hong Kong